hi772's Privacy Policy
Your personal information is our highest priority. Learn how hi772 collects, uses, and protects your data.
Table of Contents
Introduction and Scope of Policy
hi772 (referred to hereinafter as "we", "our", or "the platform") is an online gaming service operated for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
By using our website hi772.cam, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
This Policy applies to all services offered by hi772, including slot games, live casino, sports betting, cricket betting, virtual games, and all other entertainment services provided through our website.
Information We Collect
hi772 may collect the following types of information to provide its services:
2.1 Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID number or passport number (where applicable)
- Photograph or documents required for identity verification
2.2 Contact Information
- Email address
- Mobile number (linked to bKash, Nagad, Rocket, or Upay)
- Current address
2.3 Financial Information
- Payment method details (bKash, Nagad, Rocket, Upay, bank account)
- Transaction history (deposits and withdrawals)
- Wallet balance information
2.4 Activity Information
- Gaming history and statistics
- Betting records and patterns
- Bonus usage information
- Login times and session data
2.5 Technical Information
- IP address and device information
- Browser type and version
- Operating system information
- Referral URL and navigation data
How We Collect Information
hi772 collects your information in various ways. Each method is described in detail below:
3.1 Direct Collection
You provide information to us directly through account registration, payment processes, customer service contact, and form submissions. This information is collected with your conscious consent.
3.2 Automatic Collection
Certain technical information is automatically collected each time you visit our platform. This includes cookies, log files, web beacons, and similar tracking technologies.
3.3 Collection from Third Parties
Information may sometimes be received from payment processing services (such as bKash, Nagad, Rocket, Upay) and identity verification service providers. In such cases, the privacy policies of the relevant third parties will also apply.
Purpose of Using Information
hi772 uses your information only for the following legitimate purposes:
- Account Management: To create, maintain, and secure your account.
- Service Delivery: To provide gaming, betting, and other entertainment services without interruption.
- Transaction Processing: To complete deposit and withdrawal requests quickly and securely.
- Identity Verification: To prevent fraud and confirm age.
- Customer Support: To resolve your issues and provide assistance.
- Promotional Communications: To inform you about bonus offers, tournaments, and special benefits (you may opt out at any time).
- Legal Compliance: To meet applicable laws and regulatory requirements.
- Platform Improvement: To analyze data in order to improve service quality.
- Responsible Gaming: To identify problematic gaming behavior and provide support.
Data Storage and Security
5.1 Security Measures
hi772 uses industry-standard security technologies to protect your personal information. Our platform is secured with SSL (Secure Socket Layer) encryption technology, which prevents unauthorized third-party access to your information during transmission.
Our servers are housed in high-security data centers. Only authorized personnel may access your information on a limited basis for specific purposes. We conduct regular security audits.
5.2 Data Retention Period
Your information will be retained for as long as your account remains active, and for as long as required thereafter to meet legal obligations. Even after an account is closed, financial transaction records may be retained for a prescribed period.
5.3 Password Security
Your account password is stored in fully hashed (encrypted) form. No hi772 employee will ever know your password or ask for it. If you receive any suspicious communication, contact us immediately.
Sharing Information with Third Parties
hi772 never sells or rents your personal information. However, information may be shared in specific circumstances:
6.1 Service Providers
Necessary information may be shared with trusted service providers who assist with core operations such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical infrastructure, and customer support. These parties are contractually bound to keep your information confidential and to use it only for the specified purposes.
6.2 Game Providers
Game providers connected to our platform — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming — may access certain technical information to manage gaming sessions. They are governed by their own privacy policies.
6.3 Legal Requirements
Information may be disclosed when required by a court order, a lawful request from a government authority, or applicable law. Information may also be provided to assist in the investigation of fraud, money laundering, or other unlawful activities.
6.4 Business Changes
If a change in ownership, merger, or acquisition of hi772 occurs, your information may be transferred to the new managing entity. You will be notified in advance in such cases.
Cookies and Tracking Technologies
hi772 uses cookies and similar technologies to improve your browsing experience.
7.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: To remember your preferences, language, and settings.
- Analytics Cookies: To collect platform usage statistics (anonymous data).
- Advertising Cookies: To display relevant offers and promotional content.
7.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may prevent certain core features of the platform from working properly.
Privacy of Minors
hi772 is strictly prohibited for anyone under 21 years of age. We only collect information from individuals who are 21 years of age or older.
If we learn that a minor has registered on our platform, that account will be closed immediately and all related information will be deleted. We urge guardians to keep a close watch on their children's online activities.
Your Rights
As a registered user of hi772, you have the following rights:
You have the right to know what information we hold about you. Upon request, we will provide a complete list.
If any of your information is incorrect, you may request a correction. We will make the correction as quickly as possible.
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.
You may object to marketing communications or certain types of data processing.
You have the right to receive your information in a machine-readable format.
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat.
Policy Changes
hi772 may update this privacy policy from time to time. For any significant changes, we will:
- Publish the updated date on this page
- Send a notification to your registered email
- Display a notice on the platform
If you continue using the platform after changes are made, you will be considered to have agreed to the new policy. Therefore, it is recommended that you review this policy regularly.
Contact Us
For any questions, concerns, or requests regarding the privacy policy, you can contact us in the following ways:
24/7 live chat support in Bengali — contact us directly from our platform
We give the utmost importance to any privacy-related request and try to respond as quickly as possible. Your trust is our greatest asset.