hi772 Terms and Conditions
Please read all terms and conditions carefully before using this platform. By registering, you are considered to have fully accepted these terms.
Table of Contents
General Terms
These terms and conditions ("Terms") apply to the hi772 platform and all its services. By visiting the hi772 website, registering, or using any service, you agree to be fully bound by these Terms.
hi772 is an online gaming platform that provides slot games, live casino, sports betting and other gaming services for users in Bangladesh. In these Terms, "user", "you" or "player" refers to any person who is registered on the hi772 platform or is actively using its services.
If you disagree with any part of these Terms, please stop using the platform. hi772 reserves the right to amend these Terms at any time and will make reasonable efforts to notify users of any changes.
These Terms are governed by applicable laws of Bangladesh. In the event of any dispute, the jurisdiction of the courts of Bangladesh shall apply.
Eligibility and Registration
2.1 Age Requirement
To register on the hi772 platform and use its services, you must be 21 years of age or older. No person under the age of 21 may use this platform. hi772 may request identity documents or other proof at any time for age verification purposes.
2.2 Registration Process
When creating an account, you must provide accurate, complete and up-to-date information. hi772 reserves the right to suspend or permanently close any account where false or misleading information has been provided. Each user may only create one account.
2.3 Restricted Persons
The following categories of persons may not create or use an account on the hi772 platform:
- Any person under the age of 21
- Residents of countries or regions where online gaming is prohibited by law
- Persons whose accounts were previously closed by decision of hi772
- Immediate family members of hi772 employees
- Persons enrolled in a professional gambling prevention program
Account Management
3.1 Account Security
It is your responsibility to keep your account password and login details completely confidential. If you believe that unauthorised access to your account has occurred, notify the hi772 support team immediately. You bear full responsibility for any transaction carried out on your account by any third party.
3.2 Identity Verification (KYC)
hi772 may verify your identity at any time. You may be asked to provide a copy of your National Identity Card (NID), passport or driving licence. Withdrawals may be delayed or suspended if the verification process has not been completed.
3.3 Single Account Policy
Only one account is permitted per person, household, device or IP address. Any attempt to create multiple accounts will result in all associated accounts being blocked, and funds held in those accounts may be forfeited.
Deposits and Withdrawals
4.1 Accepted Payment Methods
The following payment methods are currently supported on the hi772 platform: bKash, Nagad, Rocket, Upay and direct bank transfer. Withdrawals must generally be made using the same method used for the deposit.
4.2 Minimum Amounts
The minimum deposit amount is ৳300 per method. The minimum withdrawal amount is ৳500. Deposit or withdrawal requests below these amounts will be declined.
Withdrawal requests on hi772 are generally processed within 1 hour. If a verification process is ongoing, it may take a little longer.
4.3 Transaction Responsibility
It is entirely the user's responsibility to provide the correct account number or phone number when making a deposit or withdrawal. hi772 will not be liable for funds lost due to incorrect information. If you experience any problem with a transaction, please notify the support team as soon as possible.
4.4 Anti-Money Laundering
hi772 is committed to preventing money laundering and terrorist financing. In the case of suspicious transactions, hi772 reserves the right to notify the relevant authorities and suspend the associated account.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement to use this bonus is 20 times the bonus amount. For example, if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before making a withdrawal.
5.2 General Bonus Terms
- Each promotion has its own validity period and conditions; full details can be found on the relevant promotion page
- A bonus may only be usable on specified games
- Bonus funds cannot be withdrawn directly; only winnings generated after the wagering requirement is met are withdrawable
- If the same person or household uses multiple accounts to claim a bonus, both accounts will be closed
- hi772 may modify or cancel any bonus program at any time
- If fraudulent activity related to a bonus is detected, the bonus and any associated winnings will be cancelled
5.3 VIP Program
The hi772 VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Reaching a higher tier comes with various benefits including weekly cashback. hi772 reserves the right to modify the benefits and conditions of each VIP tier.
Gaming Rules
6.1 Fair Play Policy
hi772 is committed to ensuring a fair and transparent gaming environment. Our games are operated using certified Random Number Generator (RNG) technology, which ensures that every outcome is completely unbiased.
6.2 Technical Errors
If a technical error causes an abnormal outcome in any game, hi772 reserves the right to void that round. Winnings obtained by exploiting faulty software or a game error will be considered void.
6.3 Prohibited Activities
The following activities are strictly prohibited during gaming:
- Use of software bots or automated betting systems
- Collusion (secret cooperation with other players)
- Attempting to hack or reverse-engineer game software
- Deliberate betting strategies intended to exploit bonus offers
- Attempting to access another user's account
Responsible Gaming
hi772 believes that gaming is a form of entertainment that should always be enjoyed within limits. We encourage all our users to play responsibly.
If you are experiencing problems related to gaming, you can contact us. hi772 provides the ability to set betting and loss limits, temporarily pause your account, or close it permanently.
For more details, please visit our Responsible Gaming page.
Privacy and Data Protection
hi772 is committed to protecting your personal data. All information is kept secure using SSL encryption technology. Your personal data will never be sold to third parties.
For a full description of how data is collected, used and protected, please read our Privacy Policy.
8.1 Cookies and Tracking
The hi772 website uses cookies to operate properly and to improve the user experience. By continuing to use the website, you are considered to have agreed to the cookie policy.
Intellectual Property
All content on the hi772 website — including logos, designs, graphics, software, text and other elements — is the intellectual property of hi772 or its licensors. Use, reproduction or distribution of this content for any purpose without prior written permission is strictly prohibited.
Game software and related content are protected under the intellectual property of the respective game providers. The brands, trademarks and software of Pragmatic Play, JILI, PG Soft, Spribe and other game providers are their own property.
Limitation of Liability
hi772 accepts no liability in the following circumstances:
- A game is interrupted mid-session due to loss of internet connection
- A transaction fails due to an error with a third-party payment gateway
- Loss or damage caused by the user's own negligence or mistake
- Force majeure events such as natural disasters, war or government restrictions
- Loss or damage caused by a cyber attack or unauthorised third-party access, provided that hi772 has maintained appropriate security measures
In any circumstance, hi772's maximum liability is limited to the current balance held in the user's account.
Account Closure
11.1 Closure by the User
You may request to close your account at any time by contacting our support team. Your balance must be withdrawn before the account is closed.
11.2 Closure by hi772
hi772 may temporarily suspend or permanently close your account for any of the following reasons:
- Breach of any clause of these Terms
- Suspected fraud, deception or illegal activity
- Registration under a false identity
- Operating multiple accounts
- Bonus abuse or exploiting system vulnerabilities
- Abusive behaviour towards other users or staff
Upon account closure, any valid balance (excluding bonuses) will be returned, unless the activity in question is subject to forfeiture due to a breach of these Terms.
Terms Amendment
hi772 reserves the right to modify these terms and conditions at any time without prior notice. For significant changes, registered users will be notified by email or through a notice on the platform.
Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, it is recommended that you visit this page regularly.
12.1 Contact
If you have any questions or comments regarding these terms and conditions, please contact us via our 24/7 live chat support or by email: [email protected]
hi772 is a safe and reliable platform. Protected by SSL encryption and fair play technology. We believe in maintaining an honest and transparent relationship with all our users.