hi772 Responsible Gaming — Your Safety is Our Priority
hi772 believes that enjoyable gaming is only possible when it is safe and within limits. We are committed to the mental and financial well-being of all our players.
Why is Responsible Gaming Important?
Online gaming is an exciting form of entertainment. However, like any form of entertainment, it should be enjoyed within limits. hi772 always puts players' interests first. We want you to enjoy every moment — but never in a way that harms your family, financial situation, or mental health.
Gaming is entertainment only, not a source of income. There is no guarantee of winning and the possibility of losing is always present. Playing within a budget, sticking to set time limits, and taking breaks when needed are the hallmarks of a responsible player.
Following responsible gaming practices makes gaming more enjoyable and sustainable in the long run. Read below for details on hi772's responsible gaming guidelines, tools, and support.
Our Measures to Keep You Safe
Age Verification (21+)
Only players aged 21 or above can open an account and play at hi772. We verify age at registration. If an underage account is identified, it is closed immediately.
Setting Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit limit. It will not be possible to deposit beyond this limit. Reducing the limit takes effect immediately; a request to increase it takes effect after a 7-day cooling-off period.
Time-Out
If you feel you need a short break, you can take a time-out ranging from 24 hours to 30 days. During this time your account will be locked and no transactions can be made.
Self-Exclusion
You can voluntarily exclude yourself from hi772 for a set period or permanently. While self-exclusion is active, no promotional communications will be sent to you either.
Gaming History Review
You can view a complete history of your deposits, withdrawals, bets, and wins and losses in your account. Understanding your own spending patterns helps you make responsible decisions.
24/7 Support Service
If gaming becomes a problem, our Bengali-speaking support team is always ready. Contact us via live chat — any time, for any question, we are here.
Recognise the Signs of Problematic Gaming
If any of the following signs appear in yourself or someone close to you, please seek help.
- Spending beyond your budget and feeling regret afterward — playing outside the limits you set for yourself.
- Placing larger bets to recover lost money — the cycle of chasing losses.
- Stealing time from family, friends, or work to game, and lying about it.
- Feeling restless, irritable, or anxious when unable to game.
- Prioritising gaming over eating, sleeping, or daily responsibilities.
- Taking out loans, spending savings, or being unable to pay essential bills because of gaming.
- Repeatedly trying to quit gaming but failing.
Keep Yourself in Control
hi772 provides a number of effective tools to help you keep your gaming under control. Use them and build healthy gaming habits.
Daily / Weekly / Monthly Deposit Limit
You decide for yourself how much you can deposit at most per day, per week, or per month. The minimum deposit at hi772 is ৳300. Once a limit is set, it cannot be exceeded. Reducing the limit takes effect immediately; a request to increase it takes effect after a 7-day cooling-off period.
Maximum Amount for a Single Bet
You can set a limit so that no single bet exceeds a certain amount. This protects you from large risks and keeps gaming at the level of entertainment. Speak to our support team via live chat.
Short-Term Time-Out
If you want a short rest, take a 24-hour, 48-hour, one-week, or one-month break. During the break your account is fully locked — no deposits, bets, or withdrawals can be made. Once the break ends, the account reactivates automatically.
Long-Term Self-Exclusion
If a more serious measure is needed, you can exclude yourself from hi772 for 6 months, 1 year, or permanently. Logging in or creating a new account will not be possible during the exclusion. Contact live chat to apply.
Our Commitment to Responsible Gaming
hi772 is not just a gaming platform — we are committed to ensuring a safe and enjoyable experience for our players.
- Opening an account or playing by anyone under 21 is strictly prohibited.
- Self-exclusion or time-out requests are processed with the highest priority.
- When problematic gaming behaviour is identified, we proactively reach out.
- Our marketing materials never target minors.
- All financial transactions are secured by SSL encryption.
- 24/7 Bengali-language live chat support — we are always here for any question or issue.
- The process for budget planning and setting deposit limits is simple and transparent.
Contact Us When You Need Help
If gaming becomes a problem, do not hesitate to seek help. The hi772 support team is always ready for you.
hi772 Support Centre
24 hours a day, 7 days a week — in Bengali — instant response
[email protected]
Let us know via live chat or email — we will act promptly
For common questions, visit our FAQ page
Stay Safe, Play Happy
Our goal is to ensure that every player's experience at hi772 remains safe and enjoyable. Practice responsible gaming and keep entertainment within limits.